iFixit - Answers With Device "HP Photosmart Premium e-All-in-One C310a"

HP Photosmart Premium e-All-in-One C310a: Paper feed rollers have stopped feeding paper?

Mon, 15 Dec 2025 10:47:54 -0700

The printer will print fine with one page at a time manual feed. The feed rollers drop down on the paper but will not turn when it touches the paper. Have looked for answers all through HP support and have only found that HP doesn't do anything about fixing this problem. Has anybody taken one of these apart yet to see how they can be repaired? Any good ideas about how to start?

⟐ Answered December 15, 2025 at 10:47 MST

HP Photosmart Premium e-All-in-One C310a: Why has duplex printing feature stopped working

Sat, 27 Jun 2020 06:27:07 -0700

I have been using the double-sided (duplex) printing feature of my HP Photosmart Premium e-All-in-One C310a successfully for years operating Windows 10-32 bit operating system on several computers networked in my home. Suddenly that feature is no longer available to me. I have tried re-installing the printer, the drivers, and associated HP software.

⟐ Answer deleted June 27, 2020 at 6:27 MST

HP Photosmart Premium e-All-in-One C310a: Why is my printer only printing out blank pages?

Fri, 01 May 2020 01:16:24 -0700

There are pages being fed out of the printer, but all of the pages are coming out blank.

⟐ Answer deleted May 01, 2020 at 1:16 MST

HP Photosmart Premium e-All-in-One C310a: It won't print its got ink it just won't print why

Mon, 29 Feb 2016 23:55:18 -0700

Please can anyone help me my printer won't print its got new ink and it works but when i press print on my computer the printer turns on it looks as if its printing but when it spits it out the paper is blank why?

⟐ Commented February 29, 2016 at 23:55 MST

HP Photosmart Premium e-All-in-One C310a: Paper jam error message

Fri, 20 Oct 2017 11:01:01 -0700

I was printing with a HP deskjet F340 All-in-One when I got the message "Paper jam". There was never a paper jam. During my troubleshooting a disconnected that printer and connected the HP Photosmart Premium C310 printer and ran a test page and it worked well. The print was not good, maybe because the ink was old, so I thought I would print another test page and I got the message "Paper jam".

What do I do now?

⟐ Answered October 20, 2017 at 11:01 MST

HP Photosmart Premium e-All-in-One C310a: My CN503B - Has an 'Error', PC can't communicate with printer

Mon, 06 Apr 2020 11:16:11 -0700

When I boot the PC the ‘wireless’ light and control panel on my HP Photosmart Premium c310a does not activate, Windows 10 recognises that the printer is present but has a status of ‘error’. I have tried the HP Print & Scan Doctor 5.3.1 but this presents the following message ‘Your printer appears to have a serious issue. Click ‘Other’ support options or ‘Next’ to continue. Neither of these options offer anything more helpful.

I guess this is a terminal hardware error of some description but I’m not sure how to prove it, any ideas guys?

⟐ Answer edited April 06, 2020 at 11:16 MST

HP Photosmart Premium e-All-in-One C310a: Print is always too high on page

Tue, 16 Oct 2018 08:30:11 -0700

If I send a job to the printer it always prints too high on the page loosing the top 4mm approx

⟐ Commented October 16, 2018 at 8:30 MST

HP Photosmart Premium e-All-in-One C310a: HP Photosmart 7515 printer.

Fri, 11 May 2018 15:27:33 -0700

Where can I find service/repair manual for HP Photosmart 7515 printer?

⟐ Answered May 11, 2018 at 15:27 MST

HP Photosmart Premium e-All-in-One C310a: How do I get my scanning on the desktop?

Tue, 24 Jul 2018 18:19:56 -0700

my HP ink levels and scanner access is no longer on my desktop, how do I get it back?

⟐ Answer edited July 24, 2018 at 18:19 MST

HP Photosmart Premium e-All-in-One C310a: Why does it say it has a paper jam when it doesnt?

Fri, 16 Jun 2017 08:44:49 -0700

It will not print at all and i have taken it apart and it still says that it has a paper jam and will not let me do anything.

⟐ Answered June 16, 2017 at 8:44 MST

HP Photosmart Premium e-All-in-One C310a: paper not picking up

Thu, 14 Jan 2021 10:31:08 -0700

I have looked at the, paper picker upper, mechanism with mirror and all the gears are turning but not enough to turn the rubber wheels which pull the paper up to the printer.

Help

HP Photosmart Premium e-All-in-One C310a: Why won't my hp photosmart premium c310a printer not turn on

Tue, 12 May 2020 19:09:49 -0700

Printer will not turn on

HP Photosmart Premium e-All-in-One C310a: Why is does it say no paper, load paper into main tray?

Wed, 30 May 2018 20:24:56 -0700

Why is a spring hanging down from the printer to the main tray?

HP Photosmart Premium e-All-in-One C310a: Why cant I type in my network password?

Sun, 08 Oct 2017 20:40:30 -0700

Why cant i type in wifi network password ... keypad unresponsive

HP Photosmart Premium e-All-in-One C310a: will only print in colour

Mon, 18 Sep 2017 19:00:51 -0700

I have replaced all ink cartridges but it will not print any black only blue when chosen as colour

HP Photosmart Premium e-All-in-One C310a: Screen says paper jam, but no paper is jammed, clean paper ejected

Sat, 26 Aug 2017 20:22:27 -0700

Paper is not jamming but not printing either. Paper is ejected (clean) drive train makes clicking/grinding noises in the process.

HP Photosmart Premium e-All-in-One C310a: Why is my display panel shows "out of paper" and does not print>>?

Sat, 19 Aug 2017 11:28:42 -0700

why any time I push "PRINT" my display pnl. shows the 'OUT OF PAPER" Warning

even though I have at least 100 sheets in the Tray and doesn't want to print...???

HP Photosmart Premium e-All-in-One C310a: black ink not working AOK everything but this

Mon, 24 Apr 2017 01:33:38 -0700

i have tried two new black cartridges (HP) - each showed full on supply check- everything working except no black print on the page.

HP Photosmart Premium e-All-in-One C310a: Why do I have thin dark horizontal lines on my photos?

Mon, 15 Feb 2016 19:08:48 -0700

I am printing photos on my HP Photosmart C310a printer using HP Advanced photo paper. The quality of photo is excellent EXCEPT for very fine dark horizontal lines which are 1/2" apart.

I ran the "Clean Cartridge" on the printer, but that did not help.

The ink levels are good.