iFixit - Answers With Device "Razer Mouse"

Razer Viper Ultimate: Why isn’t the right click not going down

Mon, 09 Mar 2026 15:47:52 -0700

Can anyone help?

Razer DeathAdder V2 Pro: The mouse wheel scrolls in the wrong direction

Wed, 26 Nov 2025 17:12:17 -0700

The mouse wheel sometimes lags and scrolls in the wrong direction.

Razer Basilisk X Hyperspeed: How to know this component on the PCB

Thu, 13 Nov 2025 23:16:53 -0700

Recently my mouse is not working. While using it, the mouse shuts down. I tried to turn off and on the mouse, it was working for a second until the i noticed the sensor began to fade and eventually turn off. I opened the mouse and saw this burnt part on the PCB. I want to know what part is it and its value so i could replace it if it was really the problem. I tried with a new battery and the problem still occurs.

Razer Naga V2 Pro: It's tracking it not working.

Thu, 09 Oct 2025 20:14:52 -0700

Mouse is detected in PC app. I am able to change its RGB using PC. It's red LED light is blinking but mouse curydoes not move.

Razer Orochi V2: The device disconnects and reconnects constantly

Thu, 29 May 2025 23:16:27 -0700

My device keeps disconnecting and reconnecting and makes it impossible to move my mouse. I have downloaded the drivers and they say everything is working correctly

⟐ Commented May 29, 2025 at 23:16 MST

Razer Naga Expert MMO: Razer naga side panel is not always responding

Sat, 10 May 2025 12:07:40 -0700

Hi!
I've been using this mouse for about 10 years, but over the past months the 5 and 1 button in the side panel do not respond well and sometimes require me to click them several times before they respond.

I opened it today to see if there could be any dust or grime under the buttons, but it was decently clean. I cleaned out some grime from the corner of the 12 button, saw if i could get anything lose with a fine vinyl paint brush and air dusted it without any results.

Is there anything else i can do to repair the panel or would i have to find a replacement part? I'm having a hard time finding replacements for it, so some sources would be appreciated! I live in Norway, but also have an address i can use in the US, though i won't see that person before december.

Thank you for reading and any answers!

Razer Basilisk X Hyperspeed: Sensor issue , not working

Thu, 24 Apr 2025 03:30:34 -0700

Sensor issue , mouse not working

Razer Naga Trinity: Why does my DPI randomly shoot up to maximum on its own?

Fri, 03 Jan 2025 22:10:02 -0700

Hello,

I have a weird situation where my Naga Trinity shoots up to max DPI on its own. The only way to fix it is to manually cycle through Razer Synapse profiles to "change" the dpi settings back to how I like them.

I believe this is a hardware issue as it happens even if all my profiles are set to the same DPI value, if I have no profiles enabled, or even if Synapse is uninstalled. It happens on Synapse 3 and 4, and happens both in games and on my desktop.

Razer tech support was unable to diagnose the issue. I have repaired PS5 and Switch joysticks, so I'm confident I could replace something inside a mouse. Any help would be appreciated. THank you!

Razer Deathadder Chroma: Why does my scroll wheel keep skipping when scrolling?

Wed, 18 Dec 2024 13:26:59 -0700

My scroll wheel keeps skipping up and down when I use it and I am asking how I can fix it or why this happens.

Razer DeathAdder V2 Pro: What is the encoder size?

Fri, 06 Dec 2024 06:23:43 -0700

I've been having some issues when scrolling so I wanted to replace the encoder with a new one but I don't know the size of the encoder.

⟐ Commented December 06, 2024 at 6:23 MST

Razer Basilisk X Hyperspeed: Broken dongle idk where is the fault

Fri, 21 Jun 2024 11:56:00 -0700

My 2.4 GHz dongle is slightly bent. A couple of days ago, whenever I inserted it into the USB port, I would hear the usual connection sound. However, now I don't hear the sound anymore.

I opened the USB receiver and examined the PCB for any visible damage, but I couldn't find anything out of the ordinary with the naked eye.

If possible, could someone help identify the fault? I'd also be curious to know the names of all the ICs on the board.

PFA PCB Images

Razer Naga Trinity: My mouse started drifting to the top left

Sun, 13 Aug 2023 23:05:16 -0700

I disassembled my mouse to clean, used a contact cleaner and after assembly it again it starts drifting, the click all work correctly after cleaning but I can't use the mouse cause I can't move it at all

Razer Deathadder Chroma: Model of the side button switches?

Sat, 01 Jul 2023 22:34:59 -0700

Kailh, after 6 years - left side button double clicking

⟐ Reopened July 01, 2023 at 22:34 MST

Razer Naga Trinity: How to disassemble the side pannel?

Fri, 24 Dec 2021 22:54:48 -0700

Question in title, i would like to do some maintenance inside, how do i open up the button panel? (MMO in my case)

Razer Naga Trinity: How to replace top two back/front buttons?

Thu, 29 Jul 2021 02:20:15 -0700

I am referring to the buttons behind the mouse for the back and forward page function in browsers but I use these for gaming

Razer Ouroboros: My ouroboros sensor doesn't work

Thu, 24 Jun 2021 03:50:23 -0700

My ouroboros’ sensor doesn’t work even though all the buttons work and all my macros also work but it can’t track at all.

Any answer would be helpful, thank you.

Razer Naga Expert MMO: Physical impact-event in the past affecting tracking

Sat, 02 Jan 2021 15:30:00 -0700

So a few years ago I watched in horror as a kid used my Limited Edition Green Razer Naga and its 6 foot cord as a jump-rope. I’m here now, so obviously it didn’t go well. Everything worked fine except the tracking, and I could hear a rattling noise in it. Today I took it apart, and a small translucent dome came out. There’s another translucent piece on the motherboard, and I’m wondering what it is. On the motherboard piece, I can see a small copper item. I’m tempted to either hot glue the now disconnected item back on, or based on my assumption that the item is solid glue, I might just glue it. Again, everything else works on the mouse.

Update: The translucent thing is just an LED. My search continues.

Okay so new question. The LED there is off, everything else should is on. Something around that area isn’t working and I’ll keep you posted if I find out what it is.

It’s working. I have no idea what I did but if anyone has this issue, just touch things. Touch the sauder because that’s all I can think that I did and the tracking is working.

⟐ Edited by author January 02, 2021 at 15:30 MST

Razer Ouroboros: Sensor is not working.

Wed, 16 Sep 2020 18:58:22 -0700

Please help, the sensor is not working. Only the buttons

Razer Naga Epic Chroma: Why it is not turning on?

Wed, 01 Apr 2020 09:45:50 -0700

When I plug my razer mouse to any other device it won't turn on even the lights don't turn on. I don't know what to do with the mouse. I also don't know which part of my mouse is broken.

⟐ Edited by author April 01, 2020 at 9:45 MST

Razer Pro Click Mobile: Why mouse right click is not working?

Fri, 27 Mar 2020 05:47:42 -0700

I have a razer pro mosue from 2011. It had right click problem in the past but when I used it tonight there was no problem with right clicking for about 15 minutes until I did something with the software from razer website which was razer pro click software and I replaced left handed version of the mouse with right handed and since then right click is not working.

I did uninstall the drivers and restart and did something that some guides told me like updating windows and other things and I tried the mouse on 2 other laptops one of which was mac and could not install the razer driver so therefore no right click again and I tried another windows laptop and razer installed driver but right click not working. So is it a software problem or hardware? and tell me what to do for each. Thanks.

windows 10 pro 1909 on updated and 1903 on other laptop and mac catalina

⟐ Commented March 27, 2020 at 5:47 MST