The mouse don't work
it turn off and it takes 30 second to turn on and I put a new batterie in it
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I apologize for the inconvenience you’re experiencing with your Logitech G305 mouse. Let’s troubleshoot this issue together:
- Battery Check:
- Ensure you’ve inserted fresh batteries into your mouse.
- If needed, refer to the instructions on changing your mouse battery.
- Turn your mouse on. The power indicator on top should be green. If not, move the power switch on the bottom of the mouse to the “ON” position.
- Receiver Connection:
- Plug the receiver directly and securely into a working USB port on your computer.
- Avoid using USB hubs or other unsupported devices like KVM switches.
- Keep your wireless mouse away from metal surfaces and other potential sources of RF interference (e.g., wireless speakers, cell phones).
- Reconnecting Your Mouse:
- Download the Logi Bolt App and install it.
- Click on “ADD DEVICE” and select the appropriate receiver type (Logi USB receiver or Logi Unifying receiver) based on your product.
- Follow the onscreen instructions to complete pairing your device.
- Frequent Stops Working:
- Keep other electrical devices at least 8 inches (20 cm) away from the receiver.
- Move the mouse closer to the receiver.
- Try a different USB port on your computer.
- If the issue persists, consider checking Logitech’s warranty and exploring further solutions.
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