PlayStation Controller Repair

These guides provide support and repair information for the following Sony game console controllers.

Released alongside the PlayStation 5, the DualSense controller was designed as the successor to the DualShock 4 used with the PlayStation 4.

• DualSense V1
• DualSense V2
• DualSense V3
• DualSense V4
• DualSense V5
• DualSense V6
• DualSense Edge

DualShock is a line of gamepads that was developed for PlayStation systems. DualShock controllers give vibration feedback based on the actions occurring on the screen to immerse the player more into the game. These guides provide support for the following DualShock Controllers.

• DualShock 2
• DualShock 3
• DualShock 4 CUH-ZCT1
• DualShock 4 CUH-ZCT2

This category includes third-party retailer controllers that are compatible with the PlayStation series.

• Afterglow Wireless PS3 Controller
• Trust GXT 545 Wireless PC-PS3 Controller
• Mad Catz Dual Force 2 Pro

Although all regular DualSense controllers from V1-V5 use the same model number (CFI-ZCT1W), Sony often updates the controller's internals. Starting with V6, Sony introduced a new model number (CFI-ZCT2W). Repair procedures vary between models.

To tell what version DualSense controller you have without disassembly, find the serial number printed on the back. It's usually 17 characters long and starts a letter, like E, F, or G. The second digit in the serial number is the version number, 1–6 correlating to V1–V6. For example, if the second digit is a 2, your controller is a V2.

Alternatively, scanning the QR code on the controller's back will return the same serial number—and the second digit is the version number. On iPhones, you may need a 3rd party QR code scanner application.

Internally, the versions correspond to motherboard models, namely BDM-010, BDM-020, BDM-030, BDM-040, and BDM-050.

PlayStation Controllers - Wikipedia

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