Introduction
Hotpoint (GE-built) dryers can stop heating when the purple heater wire burns or loosens at the heater pan terminal. This guide shows how to open the cabinet, remove the damaged purple wire, and install the replacement from the WE49X37037 wire kit, then reassemble and test the dryer.
What you need
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Step 2 Release the console
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Use a 1/4 inch hex driver to remove the two bottom rear screws, one on each side.
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Push the console top rearward to pop it loose.
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Rock the console up toward the top of the dryer once both rear corners release.
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Step 3 Attach the console to the lid
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Use a Phillips screwdriver to remove the two rear console screws, one per side.
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Slot the console’s front tabs into the lid.
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Roll the lid down, then tap it into place to lock the console back into the lid.
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Step 4 Lift and support the top panel
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Open the dryer door.
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Use a Phillips screwdriver to remove the two screws hidden under the top front lip.
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Roll the lid gently toward the wall, and rest the lid using the console against the wall.
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Step 5 Remove the front screws
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Use a 1/4 inch hex driver to remove the two hex-head screws on the left and right sides of the dryer.
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Step 6 Disconnect the door harness and remove the door
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Disconnect the door light switch harness at the top left if the model has one.
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Lift the door up to release it from the three metal fingers at the bottom of the chassis.
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Move the plastic cover aside, press the connector tab, and unplug the door lock harness.
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Move the door away from the unit after unplugging the harness.
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Step 7 Release the belt from the idler pulley
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Reach behind the blower motor housing to access the idler pulley.
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Use a right hand to pull the idler pulley to the right to release belt tension.
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Rest the idler pulley on the small tab on the motor mount to hold it in the released position.
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Remove the belt from the idler pulley.
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Step 9 Free the damaged purple wire
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Locate the purple heater wire on the heating pan and disconnect it from the heater pan terminal.
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Cut the plastic cable tie securing the harness to the chassis using side snips.
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Cut the additional cable tie on the left side if present.
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Remove the two or three runs of electrical tape that bundle the purple wire into the harness trunk.
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Step 10 Disconnect the motor harness
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Press the locking tabs and unplug the motor harness connector from the motor.
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Step 11 Remove the purple wire terminal from the harness housing
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Insert a flathead screwdriver from the wire side of the plastic housing and press down the retainer tab.
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Cut the terminal off the old purple wire with wire cutters, then pull the wire fully out of the housing.
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Step 12 Inspect the heater pan terminal
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Inspect the heater pan terminal for burning or metal degradation.
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Sand the terminal with sandpaper if it’s discolored or lightly burnt.
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Step 13 Install the new purple wire at the heater pan
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Install the new purple wire terminal onto the heater pan tab from the WE49X37037 kit.
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Press the wire into the hole on the dryer chassis to route it the same way as the original.
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Use needle-nose pliers to press the terminal tighter if needed.
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Step 14 Secure the wire into the harness trunk
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Reattach the purple wire to the main harness trunk and secure it with a high-temperature cable tie.
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Use electrical tape to bind the harness trunk if needed.
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Wrap the harness trunk with electrical tape where you removed it earlier, using two or three new strips.
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Step 15 Re-pin the new wire into the motor harness
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Insert the new purple wire terminal into the motor harness connector housing in the same orientation as the original.
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Push until it snaps and locks with a click, and confirm it won’t pull back out easily.
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Plug the motor harness connector back into the motor until both the top and bottom clips engage.
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Step 16 Reinstall the drum and belt
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Pull the idler pulley over and rest it on the motor mount tab so it’s ready for belt installation.
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Place the belt on the rear groove of the drum where it previously rode.
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Slide the drum into place by the belt and seat the rear drum bearing straight into the rear bearing housing.
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Turn the drum slightly to confirm it’s seated and there are no obstructions or unusual noises.
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Wrap the belt around the motor pulley, release the idler pulley tension, and confirm the belt tracks correctly.
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Gently rotate the drum and verify the blower housing moves with it, showing the belt is engaged.
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Step 17 Reinstall the door and reconnect door wiring
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Set the bottom of the door onto the three metal fingers on the chassis, then pivot the door forward into place.
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Move the plastic cover aside and plug the door switch harness back in.
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Align the internal metal tabs on the door and chassis so the front assembly seats correctly.
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Seat the drum bearing onto the door frame, adjusting the drum if needed to help it sit correctly.
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Use a 1/4 inch hex driver to reinstall the two short screws at the top left and top right sides.
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Reconnect the door light switch harness if the model has one.
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Bring the top panel forward and snap it into place on the chassis.
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Step 18 Test before full reassembly
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Plug the dryer in and run a quick test to confirm the dryer heats and runs without unusual noise.
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Step 19 Secure the top and rear screws
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Use a Phillips screwdriver to reinstall the two long screws at the top of the dryer door opening to secure the top to the front cabinet.
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Reinstall the two identical rear screws, one on the left and one on the right.
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Step 20 Reinstall the console
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Slot the six console fingers into their matching holes.
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Pivot the console into position, then tap the rear of the console forward to lock it in place.
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Use a 1/4 inch hex driver to install the two top screws that go down through the console into the metal top.
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If the new purple wire burns again, inspect the heater pan terminal for heavy heat damage and make sure the terminal fit is tight. Take your e-waste to an R2 or e-Stewards certified recycler. Repair didn't go as planned? Ask our Answers community for help.