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How to Troubleshoot a Samsung Washing Machine Not Spinning

Video Guide
This guide was transcribed from a YouTube video.

What you need

    • Use this diagnostic procedure only for the similar Samsung washers with the shown control panel type.

    • If the control panel is a different color or layout, the button combination may be different.

    • Plug the washer in.

    • Press the Power button to turn the washer on.

    • Press and hold the Temp button until diagnostic mode starts.

    • The source procedure indicates it may take about 8 seconds on this model.

    • Identify the error code by watching which indicator lights blink.

    • Treat steady-on lights as non-code indicators unless they are also blinking.

    • Turn the cycle dial to scroll through stored failures and faults.

    • Write down the exact blinking-light pattern before doing repairs.

    • Plan for more than one possible fix, because a single problem can produce multiple codes or light patterns.

    • WARNING: The source material does not include the full chart of all error-code light patterns and meanings for this model.

    • Use the blinking-light pattern you recorded to look up the code in the model’s tech manual if it isn’t covered by the checks below.

    • Unplug the washer before inspecting parts under the cabinet.

    • Access the underside of the washer to reach the motor and transmission area.

    • Focus on the shift actuator, the capacitor, and the TMR sensor when the washer refuses to spin.

    • Check wiring carefully, because vibration can unhook or sever wires on this washer style.

    • Locate the capacitor and find the blue wire and the red wire connected to it.

    • Gently tug the wires to confirm they aren’t loose, disconnected, or severed.

    • Inspect the capacitor housing for damage or bulging material coming out of the casing.

    • Replace the capacitor if the casing looks damaged or swollen.

    • Locate the shift actuator, which shifts the washer from agitate to spin.

    • Disconnect the Molex connector from the shift actuator.

    • Use a multimeter to measure the shift actuator resistance at the connector.

    • Confirm the reading is between 1000 and 1100 Ω.

    • Inspect and gently tug the small shifter wire located just above the shift actuator for damage.

    • Locate the TMR sensor on the top side of the motor area.

    • Remove the large bracket to reach the TMR sensor.

    • Remove additional motor and transmission components as needed to get clear access to the sensor.

    • WARNING: The source material does not specify the exact removal order or screw sizes for the bracket and related components.

    • Identify the TMR sensor and the wire harness connected to it.

    • Understand that the TMR sensor calculates the motor’s run speed.

    • Inspect the harness and sensor terminals for a snapped or disconnected wire.

    • Remove the plastic cover piece by removing the two screws that hold it in place.

    • Repair a snapped wire by soldering the wire back onto the TMR sensor terminal.

    • Disconnect the Molex harness if needed to make the soldering repair easier.

    • Use tweezers to help with the Molex connector pins if you don’t have a Molex plug remover.

    • Replace the entire shifting assembly if you can’t solder, because Samsung doesn’t sell the TMR sensor by itself.

    • Use the slack in the harness to position the wire for repair if extra length is available.

    • Reinstall the plastic cover, the bracket, and any motor or transmission components you removed.

    • Reconnect all harnesses and confirm each connector is fully seated.

    • Plug the washer in and run a test to confirm it spins normally.

Conclusion

If diagnostics point to a speed-sensing problem (TMR-related) and the washer refuses to spin, inspect the underside wiring first, because vibration can break connections. A multimeter helps verify the shift actuator (1000–1100 Ω), and a snapped wire at the TMR sensor may be repairable with soldering, since the sensor isn’t sold separately from Samsung.

Ben Schlichter

Member since: 01/21/25

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