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Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement

Introduction

This guide will show you how to remove and replace the motherboard in your Microsoft Natural Ergonomic Keyboard 4000 v1.0. This process can resolve issues such as unresponsive keys and connection failures. Over time, the motherboard may suffer from wear and electronic failure, leading the keyboard to be unresponsive. This guide will walk you through the process of safely accessing and removing the motherboard without causing damage to the keyboard.

What you need

  1. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement, Motherboard: step 1, image 1 of 1

    • Remove the following screws from the bottom of the keyboard:

    • Eighteen 8.8 mm-long Phillips screws.

    • Three 11 mm-long Phillips screws.

    Edit

  2. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 2, image 1 of 2 Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 2, image 2 of 2

    • Hold one side of the spacebar up, then place the plastic opening tool in the top-middle of the spacebar.

    • Gently apply upwards pressure with the opening tool until the spacebar comes off.

    Edit

  3. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 3, image 1 of 1

    • Remove the following screws from inside the keyboard:

    • Two 7 mm-long Phillips screws.

    • Two 11.8 mm-long Phillips screws.

    Edit

  5. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 4, image 1 of 2 Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 4, image 2 of 2

    • Grab the sides of the keyboard and lift the top off.

    Edit

  6. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 5, image 1 of 2 Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 5, image 2 of 2

    • Grab the side of the plug with the angled tweezers and disconnect it.

    • Be careful as to not let the tweezers slip off the plug since you may accidentally damage the wires.

    • If you do not have angled tweezers on-hand, using your fingers to remove the plug can work as well.

    Edit

  7. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 6, image 1 of 1

    • Remove the following screws from the motherboard:

    • Three 9.7 mm-long Phillips screws.

    • One 6.8 mm-long Phillips screws.

    Edit

  8. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 7, image 1 of 1

    • Remove the metal bracket from the top of the motherboard.

    Edit

  9. Microsoft Natural Ergonomic Keyboard 4000 v1.0 Motherboard Replacement: step 8, image 1 of 1

    • Pull the motherboard up from the keyboard to remove it.

    Edit
Conclusion

To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.

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