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Guides and repair information for dryers produced by Bosch, a German engineering and technology company.

Keeps saying the water tank is full

My dryer keeps saying the water reservoir is full, even though it is empty. If I restart the cycle it will work for a couple of minutes and stop again. What is the sensor that is sending this message? And where is it located? TIA

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Hi @joaopaulo37789,

What is the model number of the dryer?

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Ecologixx 7. Hope this is what You need. Thanks. :-)

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I've had the issue where it is constantly saying the tank is full on the Bosch Serie 6 self cleaning condenser dryer. There is a compartment at the back of the dryer where the pump is. You can pop out the pump and there is a sensor beside it with 2 metal strips that detect the water level. Gunk gets caught between the 2 metal strips, clean that away and it solves that problem.

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Hi @joaopaulo37789

Don't know that particular model but here's some information that may help.

It is for a Bosch WTW84270/0 (Ecologixx 7) tumble dryer.

Looking through the parts diagrams there are only two sensors or I think that there are two.

A Sensor NTC Item ID # 0527, part # 00170961 (supplier example only) but this seems to be a temperature sensor given the specifications and an Electrode, Moisture or Humidity sensor Item ID # 0217 part # 11018215 This supplier calls it a moisture sensor, this supplier calls it a humidity sensor and Bosch calls it an electrode.

I wonder if there's a switch closely associated with the tank but given the above examples which have different names for the same part/part number, it may not be called a sensor or even a switch.

Looking at a zoomed in image of the tank (click on image in the tank link above to zoom in) there's one image showing a lever on the side of the tank. Perhaps this latches into something in the machine to open it or to indicate that it is full, I don't know. Maybe it is stuck. Something to check perhaps. Bosch calls it a container condensed water and not a tank although the other suppliers listed above do call it a tank. Go figure (Item ID 0516 part # 00707089)

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Hi. Thanks for your help. The diagrams helped a lot, I took a look at the dryer and as far as I can tell, maybe the problem is the sensor (the two-pronged thing) on the lower water tank, attached to the pump assembly : https://www.bosch-home.co.uk/store/00146...

I found nothing else that may be the origin of the problem, but... who knows...

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@joaopaulo37789

Doesn't look like it's a separate part but integral to the pump.

Maybe test it with an Ohmmeter to see if it changes either like a switch i.e. open and close or like a thermistor i.e. resistance value changes with water level.

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I´ll do that. Thanks, I will keep you posted. All the best

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Hello, have you fixed the issue? Was it the pump or something else? Kind regards

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I've had the issue where it is constantly saying the tank is full on the Bosch Serie 6 self cleaning condenser dryer. There is a compartment at the back of the dryer where the pump is. You can pop out the pump and there is a sensor beside it with 2 metal strips that detect the water level. Gunk gets caught between the 2 metal strips, clean that away and it solves that problem.

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Hi Michael, any pointers on how to access/open that department?

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See my comment and pictures above.

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I just found the compartment and it fixed my Bosch Serie 6. See attached pictures.

There are two snap locks at the top where the screwdriver is pointing on first picture.

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Thats the business, did the same and not had a problem since, good man.

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@michaelpic83007 I found it thanks to your post so thank you :)

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Thanks for posting this! Solved my issue too!

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Solved my issue too! Thanks so much - so helpful!

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thanks, solved mine problem too!

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Just performed the outlined steps and the dryer worked like a charm.

Does anyone have any tips on how to pre ent it from happening at the first place?

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joao Paulo will be eternally grateful.
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