iPhone 17 dead after battery depleted
Hi,
So a family member gave me their iPhone 17 to look at. It is currently stone dead. No signs of life at all. They said the battery was at 1% and then the screen went black (assume battery died). After that they said they could not turn the phone back on. They left it charging and still could not turn it on.
I took a look myself and see it is completely dead. There's nothing on screen. There's no battery icon or anything to say it's low on battery. The screen just remains black.
I tried the force restart method (says to quickly press volume up, then down and then hold the power button until Apple logo appears) which did nothing. I've tried multiple cables, computers and wall outlets. Still same.
I have a USB amp meter and I can see when I connect cable, it cycles between different watts. It regularly jumps from 0 to about 2.1W. I see frequent 2.1W readings but it keeps going back to 0 and then up again (sometimes at a lower wattage). It's like it's trying to charge, but can't for some reason.
The phone is still in warranty period, so it can be returned. However, I'd like to check if there's maybe anything that can be done to bring it back to life as it does seem weird that it just died after the battery went out.
Anyone know what could be wrong? If it's a hardware issue, then I'll just send it back for a replacement. But I am hoping there's a way to bring it back to life as this will be faster than waiting for a replacement. It's not looking promising though.
Is this a good question?
5 Comments
My 17 pro max.. dead as a rock right now.
by Call an Teta
do you diagnostic the charging port by tools ?
by Yong Hui
Return it under warranty. Simples.
by Ted
This just happened to my iPhone 17 pro max. I tried all the forced reset methods (pressing vol up, then pressing vol down, then press and holding the power button) and nothing. I started to panic, I plugged into my extension lead with a legitimate apple plug and the charger the phone came with. Left it on charger for around 2 hours and it came on by itself. Very bizarre.
I have no idea why it happens and it’s clearly a problem to do with the new Apple phones but I won’t let my phone die again 😅
by Summer
I tried all of the suggested U-tube fixes and nothing worked. Still a black screen and seemingly lifeless. After hours of looking for a solution (using my iPad)I ran across a video with a solution I had never seen. I placed my magnetic battery pack on the back of my phone and within 5 minutes, my phone returned to life. I was able to charge it with my cable after that. The black screen has happened to me 4 times in the past few months. I bought my iPhone 17 pro max Dec. 2025. I have a service appointment this afternoon. I’ll be traveling overseas in a few months and don’t want to chance it dying completely while I’m there.
by Belinda Sams