Is it a software or hardware issue? Image attached

Question

Kobo Libra Colour

Repair and disassembly information for Rakuten Kobo’s Libra Colour eReader, released in April 2024. Identified by model numbers N428 or N428B.

25 Questions View all | 5 Parts Shop

ISDT @isdt

Rep: 1

Posted: Feb 25, 2026

Options

Is it a software or hardware issue? Image attached

Hello! When I took my eBook out of its case, the screen looked like this. It has been exactly one year and one week since I bought the device, so it’s no longer under warranty.

I need help to know whether you think the screen is broken and I should buy a replacement and repair it, or if it could be a software issue.

I haven’t dropped it or hit it, but it was inside my backpack.

Thank you very much!

Answer this question I have this problem too

Is this a good question?

Yes No

Score 0

Add a comment

2 Answers

bram nicely @planit3 Rep: 139 2 · Answer 1 · 2026-02-25T05:14:15-07:00

bram nicely @planit3

Rep: 139

2

Posted: Feb 25, 2026

Options

yes that is a broken display, it would need to be replaced.

Was this answer helpful?

Yes No

Score 0

2 Comments:

Thanks a lot! wish me luck replacing the screen by myself hahaha

Feb 25, 2026 by ISDT

@isdt good luck! use heat and 99% isopropyl alcohol (in small bits), it may help loosen the adhesive.

just make sure to check and see if the displays come as a digitizer with the display, or separately. some devices are laminated together and you cant just replace one or the other and both need to be replaced as one piece.

Feb 26, 2026 by bram nicely

Add a comment